i3 WORKPLACE - Final Assessment Task

1. Workplace Testimonial

2. Print Order Form

 

3. Email etiquette

4. Greeting someone 

Provide 2 examples of how to greet, address and identify yourself in the following situations:

a)    In a business meeting with an important client.

Approach the person with a smile. Greet them warmly and sincerely. In a clear voice introduce yourself.

“Good morning/afternoon, my name is Michelle. I work in the IT department and will be handling your account.”

Extend out your hand for a handshake. Shake with a firm squeeze at the end.

Maintain good eye contact throughout.

b)    Meeting someone new at the pub.

Make eye contact, smile, raise eyebrows and nod head at the person. Maintain eye contact and speak in a loud, clear voice.

“Hey, how are you? I’m Brad’s wife/Jo’s sister”

Finish with another smile and a nod.

You can see by the given settings, a person would indeed, introduce themselves differently. A more relaxed introduction would be given in a more relaxed setting.

When meeting someone for the first time, always be polite, keep eye contact and greet the person warmly. Remember, the first impression is the last impression.